Are you getting these from your Apps Management Contract? For Mature Systems, customers should see reducing year-on-year management costs, without any loss to the systems' smooth running.
When applications need to be changed and enhanced, customers need to know that the supplier can apply the same methodology, design and build rigour as was achieved on the original development.
Parity achieves these with the services it provides its customers:
Parity has a history of providing its clients with ongoing support for the systems it has developed and delivered to customers such as British American Tobacco, Charity Commission, Ministry of Defence and Bord Bia (the Irish food board).
Skilled in a wide range of different technologies and operating environments, and pragmatic in their approach, Parity’s applications management teams add value by proactively monitoring and tuning systems to prevent problems from occurring.
Our applications management services cover the following areas:
help desk and fault logging
fault and query investigation
hosting - portals, intranets internets and extranets